Privacy Policy
Your privacy
This policy explains what information Naalanda AI Private Limited (“Naalanda”, “we”) collects when you use the Naalanda app on the web, Mac, Windows, iOS or Android, how we use it, and the choices you have. We collect only what we need to run the app and improve how it teaches.
What we collect
- Account details — your email address, the first name you give us, and the exam and class you choose during setup.
- Learning activity — the questions you open, the answers and steps you enter, whether they were correct, and how long each step took. This powers your Progress page.
- App usage — how you interact with the app, such as taps and clicks, pointer movement on the lesson board, and hints used, recorded against a random device identifier and session identifier. We use it to find where lessons are confusing and to fix bugs.
- Device information — app version, platform, screen size and, if you allow notifications, a push notification token.
- Approximate country — worked out from your connection when data reaches our servers. We do not store your IP address with this data.
We do not collect your precise location, contacts, photos, microphone or camera. We do not use advertising trackers and we do not sell your information.
How we use it
- To sign you in with a one-time email code and keep your account secure.
- To save your progress and show it back to you.
- To improve lessons, questions and the app itself.
- To send study reminders or service messages, if you have turned notifications on.
- To respond when you contact support.
How long we keep it
- Account details and learning progress are kept while your account is active.
- Detailed app-usage data is deleted automatically after 90 days, and pointer-movement data after 30 days.
- Learning-activity analytics are deleted automatically after two years.
Who we share it with
We share information only with service providers that help us run Naalanda, and only as needed for that purpose:
- Cloud hosting and database providers that store and serve the app and your data.
- An email delivery provider that sends your sign-in codes.
- Apple and Google, to deliver push notifications if you enable them.
We may also disclose information if required by law.
Your choices and rights
- Access or correct your information, or delete your account and its data, by emailing atisaya@naalanda.ai from the address you sign in with.
- Turn notifications off at any time in your device settings.
- Withdraw consent at any time by deleting your account.
Students under 18
Naalanda is built for students, some of whom may be under 18. If you are under 18, please use Naalanda with the knowledge of a parent or guardian. A parent or guardian can contact us to review or delete their child's information.
Security
Data is encrypted in transit. Sign-in codes are stored only in hashed form and expire after five minutes. Access to stored data is limited to people who need it to run the service.
Changes
If we change this policy, we will update the date at the top of this page and, for significant changes, let you know in the app or by email.
Contact
Naalanda AI Private Limited
atisaya@naalanda.ai