Nnaalanda

Support

How can we help?

Write to us and a person on the Naalanda team will reply, usually within two working days.

Email
atisaya@naalanda.ai

To help us sort it out quickly, include the email you sign in with, your device (Mac, Windows, iPhone, Android or browser), the app version, and what you were doing when the problem happened.

Common questions

I didn't get my sign-in code.
Codes arrive by email within a minute and expire after five minutes. Check your spam or promotions folder, then use “Send a new code” on the sign-in screen.

I'm on the waitlist. When can I start?
We're letting learners in in batches. You'll get an email as soon as your account is approved.

My progress isn't showing.
Progress is saved to your account, so make sure you're signed in with the same email on every device. Lessons need an internet connection to load and save.

How do I delete my account or my data?
Email atisaya@naalanda.ai from the address you sign in with and we'll delete your account and associated data. See our Privacy Policy for details.